What's happening at JN Solutions?

One of our longest standing customers supplied us with a reference today. Please see here if you are interested.

It is good to see all our hard work is having such a strong impact.

“The products JSAdvantage offer are so far ahead of what other JSA software providers offer I would say there are no competing solutions. ”

A new, more user friendly version of analytics has been launched for JSA.

The old Analytics used to bring DEEWR data to peoples fingertips in a way EA reporting never managed. We are now able to bring a much more useful array of information to people due to Analytics’ integration with Bridge.

Because users are entering information in to Bridge, Analytics can directly report, in real time, on the state of a site.

The focus for Analytics is going to be “Actionable Analysis”. An example of this would be a report that shows how many job seekers do not have an intense activity in their EPP that should have. Clicking the displayed number will then display the detailed list in Bridge, thereby making the analysis actionable.

Bridge has successfully connected to the newly released diary web service from DEEWR. The services are running exceptionally fast - thanks DEEWR.

This means that users of Bridge will now be able to see appointments within minutes of their creation by Centrelink within Bridge.

Update: It turns out that we are the first external organisation to successfully use one of DEEWRs web services.

JN Solutions will be at the 2009 NESA conference to launch our new software suite JSAdvantage.

JSAdvantage is an end to end solution for Job Services Australia. The suite includes Bridge, Analytics and Starcast. Come along and see us in the exhibition hall of the Sydney Hilton, we will have a running version of the suite for you to play with as well as a sneak peak of the inner workings of our ESS integration.

Last week Bridge rolled out a new feature that enables users to make EPF claims through Bridge. Some of the highlights are: digital copies of all invoices stored with the claim; direct exports to accountancy packages; and claims can be authorised by head office.

Feedback from users has been very positive; a 15-30 minute process has been reduced to 1-2 minutes.

Update: Purchase orders are now generated automatically and there is a tiered authorisation system.

The big day has arrived, today we are launching Bridge.

Bridge is a partial replacement to DEEWR’s ESS. We have started by simplifying the most common tasks in the Job Services Australia (JSA) Employment Services Deed 4 (ESD4): Initial interviews, Job Seeker Classification Instruments, Employment Pathway Plans, Job Referrals and more. Over the coming months will be releasing more advanced functionality that will improve business processes and save vast amounts of time for users.

We have one clear goal for Bridge: To build a system that people love that doesn’t require them to also use ESS in an average day.

Congratulations to all those providers who were successful in the Job Services Australia tender.

A special congratulation to Job Futures who achieved the highest number of location/outlets for streamed services, and Indigenous outlets. Max Employment for services in the most ESAs. Jobfind Centres Australia for the highest number of Generalist sites. MatchWorks for PwD. And Last but not least AMES for Culturally and linguistically diverse.

Also congratulations to Tracys and Breakthru for a substantial increase in business.

As usual DEEWR did not supply the data in the most usable fashion; we have created a more usable Excel spreadsheet here. Please make sure macros are enabled.

We look forward to working with some of you to help you excel in ESC4. Have a look at how we can help you increase your capacity by 30% with our software.

As you may have noticed we just released details of an exciting new client management product called Bridge. Head over to our products section if you have not had a chance already.

We have started to focus on the new DEEWR Employment Services contract, ESC4, we will continue to support our Job Network software until it is no longer required.

Starcast will be stepping out of the lime light for a while until sufficient data is available in the new contract.

Analytics will broadly stay the same but the integration into Bridge will be of interest to a lot of providers.

Click here for a PDF about Bridge to whet your appetite.

Then your current performance could not be more critical to the future of your organisation. We don’t need to tell you that DEEWR will be looking at your performance right up until the decisions are announced.

Starcast and Analytics not only increases performance of those who use it but it also substantially mitigates risk. Providers that used our software had an average increase of 6 percentile points in the last milestone. And the worst performing site only lost half a star – their performance has now stabilised.

Plan your performance with us using quantifiable metrics; the ‘do 10% better than last year’ plan is far too risky when such a sizable contract hangs in the balance.

While the entire industry is busy writing their tenders for the Employment Services Contract 2009-2012, it is important that they don’t overlook their performance leading up to the December 2008 star ratings. If all the statisticians, performance analysts and other key personnel are busy with the tender, who is tracking your current performance?

Starcast makes tracking your performance incredibly easy. In the chart below, that is a standard part of Starcast, the red line indicates the site’s actual performance while the green line indicates the target performance over 3 months. The yellow dots are official percentile rankings and the blue lines are star ratings.

From this chart you can quickly and easily see that this site is performing below the target that was prepared and that they’re heading down. It takes only a few seconds to see these trends and it doesn’t require a statistics degree to make sense of them.

Imagine this kind of report, simple and easy to ready, available any time you want it, updated automatically every week without requiring any data downloads or preparation. That is Starcast.

If you’d like to see your site’s data presented in such an easy way, give us a call or email and we can guide you through the steps.